FAQ'S

Frequently asked questions

What payment method do you accept?


We accept payment via bank deposit or PayPal
Bank Account: HSBC004 Bank Acc No: 466-4-017-912




How long does it take to process my order? How long does postage take?


We process orders as quickly as possible, and our goal is to orders in the first place. In most cases, orders will be processed and sent within 48 hours. We use Hong Kong Post and numerous couriers to provide orders, with an estimated delivery time Of 3-10 business days, depending on your location. If you do not receive your order within a reasonable time, please contact us.




May be subject to additional delays?


Note: Due to shipping, orders for Discovery Bay, Ma Wan, Tung Chung and Ap Lei Chau may be subject to additional delays.




What is the "best before" date of my seed?


We sell seeds that are viable at the time of sale and their viability will gradually decrease over time. We only sell fresh and viable products, but the life span of the products depends on how customers store them.




I don't live in Hong Kong. Can I place an order?


Sure! We very welcome international's order.




Is your seed genetically modified?


No, our seeds is organic.




Do you have a store that i can visit?


No, we only have online shop.





CUSTOMER SERVICE

+852 6080-1435

SeedStoreHK@Gmail.com

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